Sign Up for Emergency Text Alerts and Voice Messages

Wake Forest University uses mobile phone numbers of students, faculty and staff to send text alerts and voice messages during an emergency. Texts will alert the WFU community about the nature of an emergency and may include specific instructions. Your phone number will not be used for general communication, and numbers are stored in a secured location.

Undergraduate students are required to provide their mobile phone number. The process to update your number is listed below.

Faculty, staff, graduate and professional students are encouraged to register. If faculty and staff do not register a mobile phone number, messages during an emergency will be sent by other methods.

Adding, updating your mobile number in Workday

(PDF version of the following directions, including screenshots)

• Log in to Workday.
• In the top right corner, click on the Profile icon.
• Click on the View Profile button.
• From the left column, click Contact.
• To edit contact information, click the Edit button.
• To edit the Phone section, click the Edit icon (pencil).
• Either add or change your mobile phone number. Mark it as primary.
• Under Details, you can edit the Visibility. Setting it to Private will allow emergency text messages but will hide it from other Workday users, other than specific administrative departments.

For help, contact the Information Systems Service Desk at help@wfu.edu or by phone at 336.758.4357.

Unsubscribing from text messages

While it is essential for crisis communications that faculty, staff and students receive Wake Alert text messages, the University recognizes that some parts of the community may not come in contact with the geographic areas related to Wake Alerts (participants in online-only learning, for example).

In that case, community members can text STOP to 226787 or 67283 or 77295 or 78015 to cancel messages. To restart messages, text START to any of those same numbers.

NOTE: If you stop receiving text messages, this includes text notifications when the University closes or adjusts operations for weather-related reasons. You will continue to be notified through email and other methods.